PRACTICAL TOOLS FOR PATIENT-CENTERED PRACTICES
Use these before you decide if you need us.
Every tool on this page was built because the same problem kept appearing in practices nationwide. Some are free. Some cost less than an hour of physician time. All of them do something specific.
Tools Built for the Work
Healthcare Practices Actually Face
The Practice Pattern Check
Six questions. Three minutes. A named diagnosis of the operational pattern quietly costing your practice time, revenue, or both.
Free. Join the waitlist to get access first, before it opens to the public.
DIAGNOSTIC TOOL — COMING SOON
AI Readiness Checklist
10 questions in 10 minutes that tell you whether your practice already has an AI compliance exposure before a violation makes it visible.
PDF checklist. Instant download on email confirmation.
FREE — EMAIL REQUIRED
$297 / $497
Staff-Proof Operations Kit
12+ SOP templates for every core practice function so a new hire reaches functional competency in 2 weeks instead of 2 months — and institutional knowledge stops walking out the door.
ZIP bundle: Word, PDF, and Excel files. Instant download.
DIGITAL DOWNLOAD — COMING SOON
$147
AI Safety Guide
The role-by-role breakdown of what each person in your practice is allowed to do with AI tools, plus a step-by-step violation response protocol — two things no Google search can give you.
PDF guide. Instant download.
GOVERNANCE FRAMEWORK
Denial Pattern Tracker
A pre-built spreadsheet that tracks denial reason codes by payer, date range, and service type so the pattern your biller cannot see becomes visible in 30 days.
Google Sheets / Excel. Instant download on email confirmation.
FREE — EMAIL REQUIRED — COMING SOON
Prior Auth Workflow Template
Step-by-step prior auth process template with approval tracking, escalation protocol, and expiration alerts so prior auth stops functioning as a permanent emergency and starts functioning as a managed workflow.
3-document bundle: workflow map, tracking log, escalation protocol. Instant download.
FREE — EMAIL REQUIRED — COMING SOON
Not ready to pay for the review yet? A limited founding cohort is open below, at no cost.
The Practice Reality Check
A forensic look at your practice from the outside the way a patient sees it, then from the inside the way you see it. I find every place those two things do not match and give you a re-alignment plan so you can implement immediate fixes.
Full external forensic review of digital presence. Includes 30 Min 1:1 discussion to review the findings and your re-alignment plan.
PRACTICE ALIGNMENT DONE FOR YOU
FOUNDING COHORT
Help Shape
The Practice Reality Check
I am opening a small number of spots for practices to go through the full Practice Reality Check at no cost while I build out this first phase.
If you are selected, you get everything the paid version includes. The full review, a written Realignment Map, prioritized recommendations, and a findings call with me directly.
In exchange, I ask for honest feedback, a short follow-up conversation, and permission to use anonymized findings to sharpen the service and show other practices the blind spots they cannot see from inside their own four walls.
Remote practices anywhere in the country can apply. I have one onsite opening for a practice in the Las Vegas metro area.
No public review. No testimonial required. Just your honest read on whether this actually helped.
Applications are reviewed for fit. Applying does not guarantee a spot.
THE ZENT
Once a week. Worth reading.
Allison writes about what is actually happening in healthcare operations right now. Current topics, honest takes, and the connections most people miss. No filler. No news roundup. Just the kind of thinking that comes from being inside it.
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Allison writes about what she is actually thinking about. Sometimes it connects directly to your practice. Sometimes it is bigger than that. Always worth the read.
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She does not summarize the news. She tells you what it means and what to do about it.
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One email a week. If it stops being useful, unsubscribe in one click. No friction either way.